How do you handle shortages, damages or wrong paperwork?
Transparent tolerances, controlled damage, draft-first documents. Coffee stirrers ship within a +/-3% weight tolerance; we control damage to 1-3% and cutlery cracks to 2-3%. All shipping documents are sent as drafts for your approval before issuing. How we keep quality in check High-precision weighing for consistent counts across shiftsAutomated lines plus worker rechecks to cut damageDocument drafts reviewed with you before final issue Report an issue to our team