Why is a deposit required for custom orders?
A deposit covers upfront custom costs and reserves your production slot. Custom orders involve one-off moulds, special materials and dedicated production time. A deposit lets us start those costs immediately so your order is not delayed, and it protects both sides if the order is cancelled. What your deposit pays for Custom mould and tooling developmentSpecial or non-conventional materialsReserved production capacity and schedule Ask about our custom process