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Customization Questions

Why is a deposit required for custom orders?

A deposit covers upfront custom costs and reserves your production slot. Custom orders involve one-off moulds, special materials and dedicated production time. A deposit lets us start those costs immediately so your order is not delayed, and it protects both sides if the order is cancelled. What your deposit pays for Custom mould and tooling developmentSpecial or non-conventional materialsReserved production capacity and schedule Ask about our custom process

Can I get custom-designed packaging for my brand?

Yes - we design packaging around your brand, with eco-friendly options. From material choice to the unboxing moment, every detail is tailored to your brand identity. This turns your disposable wooden tableware into a shareable brand experience for your customers. How custom packaging works Share your brand story and packaging goalsOur designers propose packaging conceptsConfirm materials and structure with a sampleMass production and delivery Request a packaging design

What is the minimum order quantity (MOQ) for custom printing?

MOQs vary by product - send your product code for an exact quote. Minimum order quantities for custom printing and custom design depend on the specific item and printing method. Tell us the product code or description and we will confirm your exact MOQ and price quickly. How to get your MOQ Send the product code or detailed descriptionReceive the exact MOQ and quotationConfirm and lock your production schedule Get my MOQ quote