Delivery Questions

We offer a comprehensive range of transportation options to ensure that your orders are delivered safely, efficiently, and according to your specific requirements. Our primary modes of transportation include sea freight, air freight, rail transport, express courier services, multimodal transport, and door-to-door delivery services.Sea freight is one of our most popular options, especially for larger orders or those being shipped over long distances. We work with a network of trusted shipping lines to provide reliable and cost-effective ocean transport solutions.Air freight is another option we offer for customers who require faster delivery times. This mode of transportation is ideal for urgent or time-sensitive shipments and ensures that your products reach their destination quickly and in excellent condition.Rail transport is an efficient and environmentally friendly option for certain destinations. We utilize rail networks to move your goods across land efficiently, reducing transportation costs and minimizing environmental impact.Express courier services are perfect for small packages or documents that need to be delivered quickly and securely. We partner with reputable courier companies to provide fast and reliable service for your urgent shipments.For customers who require a combination of different transportation modes, we offer multi-modal transport solutions. This involves the use of two or more different transportation modes, such as sea freight combined with rail or trucking, to provide a seamless and efficient transportation solution tailored to your specific needs.Finally, we also provide door-to-door delivery services for added convenience. With this option, we handle all aspects of the transportation process, from pickup at the origin to delivery at the destination, ensuring a hassle-free experience for our customers.

Our primary loading ports are located in Dalian and Fuzhou, which offer efficient and convenient transportation options for our customers.  YADA is committed to not only providing high quality wood products, but also to providing excellent logistical support to our customers to ensure a smooth delivery process. We understand that the port of embarkation plays a vital role in the entire supply chain, which is why we have strategically selected Dalian and Fuzhou as our main ports of embarkation. These ports were chosen for their ability to provide efficient and convenient transport options to meet the needs of a wide range of customers.Located in the north-eastern province of Liaoning, Dalian is an important seaport for access to north-eastern China and beyond to Russia and other countries. Its modern facilities and extensive shipping routes make it an ideal location for handling large volumes of cargo. Fuzhou, on the other hand, is located in the south-eastern province of Fujian and is close to the economic centre of south-eastern China, making it easy to connect to markets in the region and well connected to domestic and international destinations. Although Dalian and Fuzhou are our main ports, we recognize that the needs of our customers can vary considerably. Some customers may have specific needs based on location, order urgency or other logistical considerations. To accommodate this diversity, YADA is committed to providing personalized transport solutions. We understand that the proximity of a port to you can have a significant impact on the efficiency and cost-effectiveness of your supply chain. Therefore, we are happy to arrange for shipments to other ports based on your preferences and convenience. Our customer service team is prepared to work closely with you to understand your unique needs. Whether you need to deliver to a specific port due to geographic proximity, local shipping availability or other logistical advantages, we are here to assist. Simply communicate your preferred port to us, provide us with the details of your order, and our team will take care of the rest. We will assess the best routes, co-ordinate with our partners in the shipping industry and ensure that all the necessary arrangements are made to deliver your order in the most appropriate and efficient way. Our goal is to provide you with flexible shipping options that not only meet your needs, but also ensure that your products are delivered in a timely and cost-effective manner. At YADA, customer satisfaction is not just a priority, it's a commitment. We strive to build strong customer relationships by providing not just quality products, but also exceptional service. This includes providing personalized transport solutions tailored to your specific needs. By adapting and responding to your needs, we aim to be your trusted partner in managing the wood products sourcing and delivery process. So while our main ports of loading are in Dalian and Fuzhou, offering efficient and convenient shipping options, we are committed to meeting your specific shipping needs. Simply express your preferences to us and we will endeavor to ensure that your order is delivered by the most appropriate and efficient means. So, if you have a preferred port or specific logistical requirements, YADA is here to offer flexible and personalized transport solutions. Contact us at wood@chinawood.com to discuss how we can facilitate your next shipment.

The lead-time for orders varies depending on the type of product being ordered. For stock orders, the shipping time is typically 72 business hours. This means that once an order is placed, it will be processed and shipped within three days, excluding weekends and holidays.For customized products, the lead-time is slightly longer, about 40 business days. This allows for the additional time required to create and customize the product according to the customer's specifications. During this period, the product will undergo various stages of production, including design, manufacturing, quality control, and packaging.It is important to note that these lead-times are estimates and may vary depending on factors such as order volume, availability of materials, and unforeseen circumstances. To provide a more accurate lead time for your order, we recommend getting in touch with our sales team. They will be able to give you a customized estimate based on your unique requirements and our current production capacity. This way, you can have a clearer idea of when to expect your order and plan accordingly.