Delivery Questions

Yes — here's what we have ready to ship for you today If you need wooden spoons, forks and knives, coffee stirrers, ice cream sticks, toothpicks, or chopsticks — we have them in stock now. Tell us what you need and how much, and we confirm your quantity the same day. In-stock items ship within days. Planning a big order? You'll have no problem — 9,300+ pallets of warehouse space behind your order. Can't find your exact spec? Tell us — we'll make it to your size and finish. What you can order today Wooden cutlery — spoons, forks, and knives in restaurant sizes. Coffee stirrers — for your coffee, tea, and beverage business. Ice cream sticks — smooth, splinter-free birch. Toothpicks — hygienically packed, food-service ready. Chopsticks — sizes for your home, restaurant, or hotel. Before you ask What if my size isn't in stock? Send us your spec — we either pull a near-match from stock for you or make it to your exact size and finish. How fast will my order ship? In-stock items ship within days, and you'll get the exact schedule when you order. Can in-stock items carry my logo? Yes — stock items can take your logo or your custom packaging. Check stock for you now — tell us what you need and we'll confirm.

9,300+ pallets across two warehouses — your bulk order fits Dalian holds 2,500 pallet positions, and Fujian holds 6,800 — 9,300+ in total. So whether you order one container or several, we store your goods, keep them moving, and ship on your schedule. Big volume? You're covered — 9,300+ pallets of storage across two facilities. Fast turnover — your order is consolidated and ready for dispatch without delay. Need extras? We handle it — QC checks, labeling, custom packaging, seasonal prep. What our warehousing means for you Wholesalers Large-volume storage with fast consolidation — your goods stay ready for distribution. Retailers Organized storage and accurate tracking, so you keep optimal stock levels. E-commerce Dedicated packing space — each order individually packed and shipped per your specs. Before you ask Can you hold my goods until I'm ready to ship? Yes — we store your finished goods and dispatch on your schedule, so you can plan your inventory flexibly. Can you label or repackage for my market? Yes — labeling, custom packaging, and seasonal prep are part of our warehousing service. How fast can my stored goods ship out? Fast — our warehouses are set up for quick turnover, so your orders move out without delay. Plan your bulk order — tell us your volume, and we'll confirm storage and dispatch.

Your wooden products arrive dry, clean, and undamaged Mold and warping are the last things you want from a wooden product order — so we make sure you never have to worry about them. Your goods are stored at 40–70% humidity and 16–30°C, the safe zone for wood, and checked daily. No mold, no moisture damage — your order stays in the 40–70% humidity safe zone. No warping, no surprises — temperature is kept steady at 16–30°C, adjusted for the season. Traceable anytime — if readings drift, we fix it the same day and log every action. Why this matters to you Wood needs controlled air Too much moisture and it molds; too dry and it cracks. We keep your products in the safe middle ground. You get no quality complaints Dry, straight, clean products at delivery — fewer issues for your customers, fewer returns for you. Consistent, order after order Every batch is stored the same way, so what you approve in samples is what you receive in bulk. Before you ask What if humidity or temperature goes out of range? We correct it the same day — dehumidifiers, humidifiers, or air conditioning — and record the cause and fix in the logbook. Is my entire order stored under these conditions? Yes — standard items are stored in ventilated warehouses, and items with special needs get conditioned storage. Can I verify how my goods were stored? Absolutely — ask your sales contact for the storage log when you order. Order with confidence — we'll confirm exactly how your products are stored.

Yes — free storage while you plan your shipment You get a limited free storage period with your order, so you don't have to ship the moment production finishes. Need to hold stock for a season, an event, or a project date? We keep your goods safely stored until you're ready. No storage cost during your free period — only what you'd pay anyway, no extras. Flexible timing — schedule your delivery to match your season, event, or project. You can consolidate shipments — combine orders and save on freight. Why this matters to you Order ahead, ship on your date Lock in your price and production now, hold the goods, and release them exactly when you need them. Save on shipping Wait for a full container or combine items into one shipment — fewer deliveries, lower freight. No rush, no risk Your goods sit in a controlled warehouse — dry, safe, and ready — with no storage bill piling up. Before you ask How long is the free storage period? It depends on your product type and order volume. Tell our sales team your plan, and we'll confirm the exact period for your order. Is free storage available on every order? It applies to select products — ask when you place your order, and we'll confirm right away. What happens after the free period ends? We agree on the timeline before your order — and we keep you updated, so there are no surprises. Ask about free storage for your order — we'll confirm your period and plan.

Yes - six shipping modes, one matched to your order. We offer sea freight, air freight, rail, express courier, multi-modal and door-to-door delivery. Large orders, urgent shipments and small parcels each get a cost-effective option. Pick the right mode Sea freight - best for large orders and long distancesAir freight - for urgent, time-sensitive shipmentsRail - efficient and eco-friendly overlandExpress courier - fast, secure small parcelsDoor-to-door and multi-modal - full-handling convenience Get a shipping quote

We ship mainly from Dalian and Fuzhou; other ports are available upon request. Both ports are chosen for efficient sea freight and global routes. Tell us your destination, and we will confirm the nearest, most cost-effective loading port for your order. Why these two ports Dalian - gateway to northeastern China, Russia, and EuropeFuzhou - gateway to southeastern China and Asia-PacificAlternative ports can be arranged for your convenience Check the best port for you

Stock: 72 business hours. Custom: about 40 business days. Stock orders are processed and shipped within 72 business hours. Customized products take about 40 business days for design, manufacturing, QC, and packaging. Keep in mind Lead times are estimates - volume and material availability may adjust themSend your order details for an accurate production schedule Get my accurate lead time