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The tolerance for coffee stirrer normally +-3% acceptable, because we calculated by weight, the weight might be a slight different from the different shift. For damages, although we will make strict control during mass production, to be honest 1-3% might be included. We will do our best to down this rate. For wooden cutlery, the damages or crack 2-3% might possible, we controlled by auto-machine and workers recheck. For documents, we will send the draft before issuing them, to make things correct. In addressing issues of product shortages, damages, and clerical errors, we employ a comprehensive set of measures to ensure product quality and enhance customer satisfaction. For the +-3% tolerance of coffee stirrers, we will utilize high-precision electronic weighing systems to ensure consistency in product weight across different shifts, while also refining our inventory management system to better forecast and adjust production volumes, avoiding shortages. Although we exercise stringent control during the production process, we recognize that a damage rate of 1-3% is difficult to completely eliminate. Therefore, we will introduce advanced automation machinery and perform regular maintenance to reduce product damage caused by equipment failure. Additionally, we will train employees to identify and handle quality issues. Specifically, for wooden cutlery, we use high-quality raw materials and refined craftsmanship to minimize cracks and damages, strengthening final inspections to assure product quality.In clerical work, we implement a strict document review process, reducing errors by sending drafts to clients for confirmation before issuance, and using professional document management software to track each modification and approval. Furthermore, we establish a feedback mechanism that encourages communication with clients about any product or service-related issues, conduct internal audits, and perform quality checks to align with industry standards and market demands. We collaborate closely with suppliers to ensure the stability of raw material quality, and by establishing long-term partnerships and sharing inventory information systems, we can predict demand and make timely production adjustments. We invest in employee training and incentive schemes, such as rewarding staff who contribute to improving production efficiency and product quality, while upgrading production technology and automation solutions to minimize human error. Data analytics tools are used to monitor production trends and identify potential quality issues. Establishing a robust customer service team dedicated to addressing client queries, providing detailed product information, and usage guidance helps ensure compliance and certification, with regular reassessments of quality management system certifications like ISO 9001. We are committed to establishing transparent and open communication channels, allowing clients to easily share their feedback and suggestions. Through regular customer satisfaction surveys and market research, we gather valuable insights that help us better understand customer needs, thereby continuously improving our products and services. Moreover, we believe in prevention over remediation. Hence, we emphasize quality management during the product design phase, minimizing potential production issues through design optimization. In collaboration with our R&D team, we constantly explore new materials and production technologies to enhance product durability and reliability. Finally, we regularly organize cross-departmental collaboration meetings to discuss the effectiveness of quality control processes and identify opportunities for improvement. These meetings aim to break down information silos and foster collaborative work between departments, thereby enhancing the overall quality management capabilities of our organization. Through these comprehensive measures, we not only address current issues but also establish a strong and sustainable quality management system to ensure our products and services consistently exceed customer expectations and requirements.

Our ears are opening for customers' feedback. If any complaints appeared, We will discuss with customer in time and find the best way to solve it.The Business Department is responsible for receiving and documenting customer complaints and returns using the 'Customer Complaint Record Form'.  The first step we take in the initial stages of receiving and recording customer complaints is to ensure that every piece of feedback is carefully listened to and recorded. The Customer Complaint Record Form we use not only captures every detail of the complaint, including the nature of the complaint and the product involved, but also records the customer's contact details to ensure that we can respond quickly and accurately to their needs. The key to this stage is to make every colleague aware of the importance of each complaint, treating it with sensitivity and seriousness, as well as good communication skills to understand the issue from the customer's point of view.Next, at the analysis and investigation stage, we go beyond internal processes. In order to gain a deeper understanding of the background and details of the problem, we may need to communicate further with the client. Through such in-depth investigations, we can not only identify the root cause of the problem, but also potential flaws in the design, production or service delivery of the product, which will guide us to make the necessary improvements. In terms of management oversight, management involvement goes beyond tracking and monitoring to providing the necessary support and resources at critical moments to ensure that every issue is resolved in a timely and effective manner. This active involvement demonstrates the importance we place on customer satisfaction and accelerates the process of problem resolution. The development and implementation of solutions should be personalized to each client. This requires not only a set of standard operating procedures, but also sufficient flexibility to meet unconventional challenges. When communicating, we focus on clarity, honesty and timeliness, building transparency and trust by informing our clients of the solution we have adopted and explaining the measures we will take to prevent similar problems from occurring in the future. If the initial solution does not have the desired effect, we will continue to patiently search for answers until we find a solution that satisfies the client. In the process, we may need to show greater empathy and creativity, and even go beyond the norm to provide services that meet our customers' needs. Finally, in the Continuous Improvement Stage, we systematically review and analyse complaint cases to identify problematic points in our products and services, revealing deficiencies in our internal handling processes. This not only enables us to continuously optimize our operations and reduce errors, but also improves the team's ability to handle future complaints. Through this series of meticulous and considerate steps, we are not only able to effectively solve the problems encountered by our customers, but also win their hearts and build long-term and solid customer relationships through quality service. This process is not only the process of solving problems, but also the process of enhancing brand image and customer loyalty.

YADA offers comprehensive online support to help customers resolve any issues they may have with our products. Our dedicated support team is available through multiple communication channels, ensuring convenient and timely assistance.Customers can easily reach us by calling our support hotline, sending an email, using WeChat, WhatsApp, or directly engaging with us on social media platforms. At YADA, we believe that the key role of online customer support services is to provide comprehensive solutions to problems, thus significantly increasing customer satisfaction with our products. To this end, we are constantly striving to expand and optimize our support channels and tools to meet the individual needs of different customers.In pursuit of a more efficient service experience, we have launched a fully functional self-service portal on our official website. This portal is a collection of FAQs (Frequently Asked Questions) covering a wide range of areas such as product details, production processes, quality assurance, delivery times, warehouse environment, sample requests, product customization, certification processes and after-sales service. With these detailed guides and tutorials, customers are often able to quickly find answers to their questions without directly consulting our team. For those who need further assistance, we offer a wide range of contacts. In addition to the traditional phone number + 0086 15566881320, Email to wood@chinawood.com and social media channels, we have added a special online chat service. This service is available through our website and allows customers to simply click on the ‘Help Online’ button and instantly engage in a real-time dialogue with a member of the support team. Live Chat not only allows customers to get immediate help, but it also dramatically improves the efficiency of problem solving. YADA maintains high standards of customer service and regularly evaluates and updates our customer service policies to ensure that the response time and quality of service continues to meet our customers' expectations. We rigorously track every service request and make return visits when necessary to ensure that every issue is thoroughly resolved. In addition, we highly value customer feedback as an important basis for improvement in order to continually enhance the quality of our services. In summary, YADA is committed to providing an online support experience that exceeds customer expectations through relentless innovation and optimisation of service channels. Our goal is not only to solve problems, but also to enhance overall customer satisfaction and loyalty. Through these comprehensive service initiatives, YADA's online customer support is truly both convenient and efficient. Explore YADA's full range of services and discover how easy it is to resolve your queries and take the first step towards success. Our dedicated team of professionals will be happy to support you and help you achieve greater success in your business.

Yes. We can certainly work towards obtaining any required certifications not currently held by our company.  At YADA, we firmly believe that pursuing excellence is an endless journey, and this philosophy also reflects in our attitude towards certifications. For those certifications not yet covered by us, we are not just willing to pursue them but also actively strive to achieve them.When we talk about certifications, we refer to recognition by independent bodies that validate the quality of company operations, products, services, or technologies. These certifications serve as crucial demonstrations of a company's strength and commitment to existing and potential customers. Therefore, even if a specific certification is currently not in our portfolio, we are fully committed to completing the required steps to obtain it. If you require a certification that we do not currently hold, we encourage you to reach out to our sales team at wood@chinawood.com. Our sales department will provide you with detailed guidance and support, answer your queries, and help you understand every aspect of the certification process. Our sales team, together with you, will identify the requirements for the desired certification and map out a clear road-map for you. This may include understanding the standards, preparing documentation, conducting internal audits, and coordinating with external certification bodies. We ensure that each step is in line with the highest professional standards and offer professional advice and assistance throughout the entire process. Achieving these new certifications may involve consolidating company resources, enhancing the skills and knowledge of our employees, and possibly even integrating new technologies and processes. We are committed to working closely with all relevant departments to ensure that every necessary step is given full attention and executed promptly. YADA recognizes that the process of obtaining new certifications is not merely a bureaucratic exercise; it is an opportunity for a comprehensive review and improvement of company operations. Through this process, we can ensure that every aspect of our company meets industry best practices and that the spirit of continuous improvement and innovation is deeply ingrained in our company culture. Our goal is to strengthen the trust between us and our customers and provide more value to our partners by obtaining these additional certifications. We believe that each successful certification is a testament to YADA's long-term commitment to excellence in quality and service. So, whether you are looking at management system certifications (like ISO 9001), environmental management certifications (like ISO 14001), or more specialized certifications (such as FSC or PEFC for timber and forest products), YADA is fully committed to ensuring that we assist you in achieving these goals in the most efficient and professional manner. By getting in touch with us at wood@chinawood.com, you can learn how to work with our team to start achieving these important business milestones and ensure your enterprise maintains a competitive edge. YADA looks forward to being a reliable companion on your path to success.

At YADA, we pride ourselves on maintaining rigorous standards and adhering to global best practices. To demonstrate our commitment to quality and safety, we have acquired several essential system-based certifications:   ISO 9001: This certification is a testament to our dedication to delivering consistent customer satisfaction through a robust quality management system. BRC (British Retail Consortium): BRC accreditation highlights our adherence to stringent product safety, quality, and operational standards, specifically for manufacturers supplying retailers. GMP (Good Manufacturing Practice): We follow GMP standards to ensure that our products are consistently produced and controlled according to quality standards, ensuring reliability every step of the way. Furthermore, our products undergo strict verification processes to guarantee they meet the highest industry and consumer requirements: FSC (Forest Stewardship Council): For any wood or paper-based packaging, we ensure responsible forest management through this certification, promoting sustainability and social responsibility in our sourcing practices. SGS: Our products are regularly tested by SGS, a leading inspection, verification, testing, and certification body, ensuring they meet both national and international standards. LFGB: This certification signifies that our products comply with the strict food contact regulations of the German Food and Feed Law, ensuring they are safe for contact with food. FDA (United States Food and Drug Administration): Our products that come into contact with food are FDA-compliant, meeting the rigorous standards set by this federal agency for safety and quality. By maintaining these comprehensive certifications, we assure our clients of our unwavering commitment to producing high-quality, safely manufactured products while upholding environmental and consumer protection standards.

At YADA, we understand that our customers' needs for bespoke products are very individual and specific. These products are more than just a purchasing decision; they often represent deeper needs, such as a brand image to showcase, a specific functionality requirement, or a particular expectation of quality. Therefore, when our customers provide their unique specifications and requirements, we are committed to ensuring that we are able to fulfill these needs to the highest standards. To this end, we require a deposit for several key reasons. Firstly, a deposit ensures that we have sufficient funds to cover the initial costs directly associated with producing your customized product. These costs may include the sourcing of special materials, the development of customized processes, and any necessary technical development or tooling to meet your specific requirements. In this way, we can work specifically on your order without sacrificing product quality or extending lead times. Secondly, receiving a deposit also helps us to effectively manage our inventory and production schedules. Bespoke products often require extra attention and resources, for example it may be necessary to order non-conventional materials or create one-off use moulds. With a deposit, we can order these materials and schedule production lines in a timely manner to ensure that your order runs smoothly and according to schedule. In addition, deposits help us reduce potential losses due to customer cancellations. In the production of customized products, once a particular manufacturing step has been initiated, it is difficult to use these semi-finished products for other orders. As a result, deposits provide some assurance of the customer's commitment to the order, as well as providing us with the confidence to move forward in the manufacturing process. At YADA, we use deposits to ensure that our production teams are able to focus on the unique needs of each customer while still maintaining operational efficiency and financial health. This business model allows us to continually invest in technology improvements, employee training, and product development, which ensures that we are able to deliver the highest quality custom solutions. Finally, please understand that the deposit is not an additional fee, but part of the total cost of your customized product. After the product is completed and delivered, the deposit will be factored into the total cost. Our goal is to be transparent and fair throughout the process, while ensuring that the product you are expecting is delivered on time and meets all of your expectations and specifications.When you decide to place an order for a customized product, we will make it clear to you exactly how much the deposit will be and what it will be used for, ensuring that you are fully aware of the process. We encourage you to ask any questions you may have so that we can explain in detail and clear up any concerns you may have.YADA is always committed to building lasting customer relationships and ensuring your complete satisfaction. Through this process, we hope to not only meet your specific needs, but to exceed your expectations and bring you trustworthy and satisfying products and services.

Upon receiving your inquiry about custom-designed packaging, allow us to delve deeper into the world of tailored packaging solutions that YADA proudly offers.Understanding the significance of exceptional packaging, we recognize it not only as a protective envelope for your product but also as a powerful tool for brand communication and customer engagement. In today's competitive market, unboxing has become a memorable experience, often shared on social media and contributing to the perception of your brand. That's why at YADA, we don't just create packaging - we craft experiences. Our journey towards creating bespoke packaging solutions begins with understanding your brand's identity, values, and the story you aim to tell. Each element, from the materials used to the tactile sensation of opening the package, is meticulously designed to reflect your brand's unique personality. We believe that packaging should be an extension of your product and an enhancement of its appeal. With our extensive capabilities in design and production, we can accommodate a wide range of packaging needs—whether you require a simple yet elegant box for a piece of jewelry, an intricately designed case for a high-tech gadget, or even environmentally friendly packaging alternatives for your sustainable products. Our team consists of skilled designers who will collaborate with you to turn your vision into reality, ensuring every detail aligns with your expectations. When you reach out to us via email at wood@chinawood.com, you initiate a collaborative process where we start by listening. Our initial discussions will involve comprehending the specific requirements of your product, the aesthetic you wish to achieve, and any functional needs the packaging must fulfill, such as stack-ability, durability, or eco-friendliness. After gathering all necessary information, our design team will present you with preliminary concepts based on your input. This is a highly iterative process, where we encourage feedback and refinement until we achieve the perfect design that captures the essence of your brand and the spirit of your product. Once the design is finalized, our state-of-the-art production facilities take over, bringing the agreed-upon packaging to life with precision and attention to quality. We use a variety of printing techniques and finishing options to ensure your packaging stands out in terms of visual appeal and tactility. From embossing, foil-stamping, to unique coatings, we have the tools to add that extra touch of luxury or the subtle accent that makes your product stand out on the shelves. Moreover, we pride ourselves on our ability to provide sustainable packaging solutions. Recognizing the increasing demand for eco-consciousness in the market, we offer a selection of environmentally friendly materials and processes. Whether it's recyclable cardboard, biodegradable plastics, or minimalist designs that use less material without sacrificing style, we're committed to reducing our ecological footprint while enhancing your brand's green credentials. Throughout the entire process, we maintain open communication lines—keeping you informed at every stage, from concept to completion. We understand that time is of the essence in product launches, which is why we strive to meet the agreed-upon timelines without compromising on quality. Finally, when your custom-designed packaging is ready, we ensure it is securely shipped to your doorstep, ready for your product to be nestled safely within. With YADA, you can be confident that your packaging will not only protect your product but also enhance its market presence, leaving a lasting impression on both retailers and end consumers alike. We are eager to hear from you and embark on a collaborative journey to bring your custom packaging vision to life. Your success story begins with an email to wood@chinawood.com, and we are here to support you every step of the way. It's good seeking exceptional packaging to enhance your product's appeal. YADA offer bespoke packaging solutions tailored to your brand's identity. For detailed information about our custom-designed packaging options, Email us at wood@chinawood.com to start your journey towards exceptionally designed packaging.We look forward to hearing from you and bringing your custom packaging vision to life.

The Minimum Order Quantities (MOQs) for our products vary depending on the specific item. To ensure that you receive accurate and up-to-date information regarding MOQs, we kindly ask that you reach out to our sales team at wood@chinawood.com.When contacting our sales representatives, please provide them with the product code or a detailed description of the item you are interested in ordering. This will help them quickly locate the necessary information and provide you with an accurate MOQ for your desired product.In addition to discussing MOQs, our sales team can also assist you with any other questions or concerns you may have regarding our products, pricing, shipping options, and more. They are knowledgeable about our entire product line and are dedicated to helping customers find the right solutions for their needs.We understand that MOQs can be an important factor when placing an order, and we strive to work with our customers to meet their requirements while still maintaining efficient production processes. By working closely with our sales team, we can help you determine the best course of action for your specific needs and ensure that you receive high-quality products that meet your expectations.So if you have any questions about MOQs or would like to discuss your order further, please don't hesitate to contact us at wood@chinawood.com. Our sales team is ready and waiting to assist you!

At YADA, we understand that samples are not only a preview of product quality for our customers, but also a key step in building trust and confirming details. For this reason, we place high importance and optimization on the process of sample production and delivery.For samples of existing products, as these are usually already in our production line, we are able to react quickly and prepare the required samples. In such cases, once an order has been received, we aim to dispatch the samples within 2-3 working days. This demonstrates the efficiency of our processes and our ability to respond quickly to customer needs. However, when it comes to samples of customized products, the situation can be different. Custom samples may require additional time to ensure that every detail meets the customer's specific needs and expectations. This may include starting with the first draft of the design all the way through the material selection, proofing and revision process. For custom products that require complex design work or special materials, the sample production process can take several weeks. We work closely with our clients during this process to ensure that every aspect of the design is discussed in detail and approved by the client. To ensure that samples are delivered in a timely manner, we recommend that customers place an order as soon as their requirements have been finalized and communicate with our service team. Our service team will provide you with a detailed estimate of the expected delivery time based on your desired customization requirements and other relevant factors. Such communication helps set the right expectations and provides our production team with enough time to craft samples that meet your requirements. We understand that while speed is important, quality cannot be compromised. Therefore, we are committed to speeding up deliveries while adhering to the highest quality standards. Our production team consists of experienced craftsmen and specialists who utilize advanced technology and strict quality control processes to create each sample. Additionally, to further enhance customer satisfaction, we also shorten delivery times through our courier service. Our logistics team carefully selects reliable courier partners to ensure that samples are shipped quickly once they have been produced and can reach you safely. We maintain constant communication with our customers throughout the sample production and delivery process. By email wood@chinawood.com, by phone at 0086 15566881320 or online customer service, we will keep you updated on the status of your sample preparation and provide you with a tracking number once the samples have been dispatched, so that you can know in real time the status of your samples as they are being shipped. Finally, we promise that if any unforeseen circumstances occur that affect the delivery of the samples, we will notify our customers in a timely manner and discuss solutions. Our goal is to ensure that the process of receiving your samples is both smooth and enjoyable, so that you can move on to the next step of mass production with confidence. At YADA, we believe that by delivering fast, high quality samples, we can provide our customers with a stress-free experience that will leave them completely satisfied with choosing YADA as their reliable manufacturing partner.

Absolutely! We understand the importance of physically examining our products before making a purchase, that's why we offer free samples to potential customers. These samples allow you to assess the quality, texture, and appearance of our wood products firsthand.To request a free sample, please contact our customer service team at wood@chinawood.com, providing details about the specific products you are interested in. Once your request is received, we will promptly prepare your sample for shipping.Please note that the sample itself is complimentary, the freight cost associated with shipping the sample to you will be collected upon delivery. This means that you will only need to cover the cost of transportation, without any additional charges for the sample itself.We strive to streamline the sampling process, aiming to minimize both cost and time for our clients. Additionally, should you decide to place an order after receiving and reviewing the sample, we can discuss options for potentially offsetting the freight cost against your future order.Our dedicated team is committed to assisting you every step of the way and ensuring that you have all the information needed to make an informed decision. Should you have any more questions or require further clarification, do not hesitate to contact us.We look forward to providing you free samples and the opportunity to experience the superior quality of our products.

At YADA, we are committed to providing an extensive selection of high-quality wooden products to cater to a diverse range of customer needs. Our robust inventory management system ensures that we can efficiently handle and distribute a wide variety of items, encompassing both standard and customized solutions. Let's delve into the specifics of our inventory offerings, warehouse capacities, customization services, and support capabilities in greater detail.Inventory Items: Our stocked inventory items cover a broad spectrum of wooden products, each serving distinct purposes and catering to different markets. Here is a more detailed breakdown of the types of items we regularly have in stock: 1. Cutlery: This includes various forms of wooden cutlery such as spoons, forks, knives, and other dining tools. Our wooden cutlery is known for its durability, eco-friendly, and attractive natural grain. 2. Stirrers: Perfect for coffee, tea, and beverages, our wooden stirrers are a sustainable alternative to plastic and are designed to be lightweight yet sturdy. 3. Ice Cream Sticks: Our ice cream sticks are made from high-quality, smooth-finished wood, ensuring they are splinter-free and safe to use. 4. Toothpicks: Hygienically packaged and finely crafted, our wooden toothpicks are a testament to our commitment to quality and attention to detail. 5. Chopsticks: Our chopsticks come in various sizes and styles, suitable for casual home use as well as commercial settings like restaurants and hotels. Warehouse Capacities: With our strategically located warehouses, we can offer prompt and efficient service across a wide geographical area. Our Dalian warehouse, with a capacity for 2,500 pallets, serves the northern regions, while our Fujian warehouse, accommodating up to 6,800 pallets, caters to the southern parts of China. This vast storage capacity allows us to maintain a steady supply of our standard products and manage large-volume orders without compromising on delivery times. Customization Services: We understand that one size does not fit all when it comes to wood products. That's why we offer comprehensive customization services to our clients. Our experienced team will work closely with you to understand your specific requirements, whether it's a unique design, a specific type of wood, or a particular size or shape. We leverage advanced manufacturing techniques and rigorous quality control processes to bring your vision to life, ensuring that every customized product meets our high standards of craftsmanship and durability. Support Team: Your satisfaction is our priority. Our professional team is composed of knowledgeable and friendly individuals who are always ready to assist you with any inquiries or concerns. They can provide detailed information about our inventory items, including specifications, pricing, and estimated delivery times. They are also there to guide you through the customization process, helping you make informed decisions at every step. You can easily reach out to them for personalized assistance via email at wood@chinawood.com.At YADA, we pride ourselves on our ability to provide a diverse range of wooden products, coupled with unparalleled customization options and excellent customer service. With ample warehouse facilities, a talented team of artisans and designers, and a dedicated support staff, we are well-equipped to meet and exceed your expectations. Whether you require standard items from our inventory or bespoke solutions tailored to your precise needs, YADA is your reliable partner for all things wood. We look forward to assisting you with your wooden product needs and invite you to contact us at wood@chinawood.com to get started on your next project with us.

Our warehousing capabilities extend beyond just providing storage space. We are equipped to serve wholesalers, retailers, and e-commerce businesses with a comprehensive range of services that cater to their unique logistical requirements. In Dalian, our facility with 2,500 standard pallet positions, and in Fujian, our larger facility with 6,800 standard pallet positions, offer more than just storage. We understand that wholesalers require efficient handling of large volumes of goods, and our warehouses are designed to support quick turnover and order consolidation to meet the demands of your business. Our state-of-the-art facilities allow for rapid processing of bulk orders, ensuring that your products are ready for distribution as swiftly as possible. For retailers, who often deal with a diverse range of products, we offer a highly organized storage solution that ensures easy access and quick retrieval of items. Our warehouses are equipped with advanced inventory management systems that guarantee accurate tracking and efficient fulfillment of retail orders, helping you maintain optimal stock levels and improve customer satisfaction. E-commerce businesses face the challenge of dealing with direct-to-consumer orders, which often require individual packaging and fast shipping. Our warehousing services cater to these needs with dedicated spaces for packing and preparing orders specifically for online sales. We ensure that each product is properly packaged and shipped according to your specifications, enabling you to provide a seamless shopping experience for your customers. In addition to storage, our warehousing solutions include value-added services such as quality control checks, product customization, labeling, and preparation for special promotions or seasonal packaging needs. We are dedicated to supporting your business growth by ensuring that your products are not only stored securely but also handled efficiently and effectively from receipt to shipment. With our extensive capacity and customer-focused services, we have the ability to support your business regardless of its size or complexity. Whether you're a wholesaler looking to efficiently manage large inventories, a retailer seeking optimized product availability, or an e-commerce operator aiming for fast and reliable order fulfillment, our warehousing solutions are tailored to meet your specific needs 

YADA's warehouse is equipped with a temperature and humidity control management system to maintain the storage conditions of materials, ensuring that raw materials, semi-finished products, and finished goods are stored in a scientifically appropriate environment. The warehouse maintains a constant temperature and adapts to climate changes by implementing anti-freeze, warming, heat reduction, and dehumidification measures to ensure that semi-finished products, finished goods, and materials are stored at optimal temperatures. Products and materials without special environmental requirements are stored in standard temperature warehouses, where ventilation equipment is operated daily to ensure proper aeration. Products and materials with specific temperature needs are stored in appropriately conditioned environments, maintaining their storage conditions: the relative humidity for raw materials and finished products is controlled between 40%--70%, and the working environment temperature is maintained between 16-30 degrees Celsius.In cases where the relative humidity exceeds the specified limit of 70%, managers immediately implement dehumidification measures, such as turning on exhaust fans or dehumidifiers, and record the reasons for the excess in the logbook. If the humidity falls below the specified limit of 40%, humidification measures are taken, such as mopping with wet water or sprinkling water, to achieve the required humidity level.When the temperature exceeds the specified limit of 30 degrees Celsius, managers promptly implement cooling measures, such as turning on air conditioners, and record the reasons for the excess and the actions taken in the logbook. If the temperature drops below the specified limit of 16 degrees Celsius, insulation measures are implemented: closing windows and turning on air conditioners, and recording the reasons for the low temperature and the measures taken in the logbook.

Yes, we do offer free storage for a limited period. YADA has always been committed to providing an exceptional customer experience, which includes a limited free storage period for select products. Our goal is to meet your needs and simplify the logistics of purchasing bulk or custom wood products. A detailed explanation of the free storage offer is below:We understand that timing is critical for ordering products, especially for businesses that need to synchronize their stock with upcoming seasons, events or project schedules. To support this need, we are offering free storage for a limited period of time to give you the opportunity to manage your order flexibly without the pressure of immediate collection or delivery. The length of the free storage period varies depending on several factors, including the type of product and the volume of your order. For example, larger orders or items that require special handling may have different storage considerations than smaller or standard orders. We consider the physical space required, the care and maintenance needed for each product, and our current warehouse capacity to determine a feasible storage period. To ensure you receive the most accurate information regarding free storage periods, we recommend you contact the sales team. They will be able to provide you with a tailored estimate based on your specific needs, such as the type of product you are ordering, the expected quantity, and any unique storage conditions or specifications. This personalized approach ensures that you can accurately predict when you can expect your order and plan your business operations accordingly. Our sales team will work closely with you to understand your schedule and coordinate storage periods to meet your needs. They will also keep you updated on changes that may affect your storage period, ensuring you have the most up-to-date information. This proactive communication helps you avoid unexpected delays and makes the process more predictable and manageable. By offering free storage, we allow you to focus on other aspects of your business without having to worry about immediately incurring the cost of storage products. It gives you the opportunity to consolidate orders and potentially save on shipping costs if you are able to consolidate shipments of goods. Additionally, it provides a cushion for those unforeseen circumstances that may arise, giving you the peace of mind of knowing your products are safely stored and ready to go. Knowing the free storage period allows you to set realistic expectations for customers, employees and stakeholders. It enables you to more effectively develop production, marketing and sales strategies to ensure your business runs smoothly and meet your commitments to your customers. We offer of free storage for a limited time is designed to give you the convenience and flexibility you need to manage your orders effectively. By working closely with our sales team, you can get a personalized estimate of your storage period and plan your business operations accordingly. We are committed to supporting your success by ensuring that your wood products are available when you need them and that there are no additional storage costs. To learn more about our free storage options and how they can benefit your next order, please contact us at wood@chinawood.com.