How do you handle shortages, damages or wrong paperwork?

How do you handle shortages, damages or wrong paperwork?

How do you handle shortages, damages or wrong paperwork?

Transparent tolerances, controlled damage, draft-first documents.

Coffee stirrers ship within a +/-3% weight tolerance; we control damage to 1-3% and cutlery cracks to 2-3%. All shipping documents are sent as drafts for your approval before issuing.

How we keep quality in check

  • High-precision weighing for consistent counts across shifts
  • Automated lines plus worker rechecks to cut damage
  • Document drafts reviewed with you before final issue
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